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Privacy Policy Terms of Service Cookie Policy

[ Legal ]

Legal Information

Privacy Policy

Last Updated: December 15, 2024

1. Introduction

At Tathor, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered business intelligence platform and related services (collectively, the "Service"). By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

  • Personal Information: Name, email address, phone number, billing address, payment information, and any other information you provide to us when creating an account or using our Service.
  • Usage Data: Information about how you access and use our Service, including your IP address, browser type, device information, pages visited, time spent on pages, and other diagnostic data.
  • Business Data: Information about businesses that you request us to analyze, including business names, addresses, contact information, and other publicly available business data.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Service and hold certain information.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our Service
  • To process your transactions and manage your account
  • To communicate with you about your account, our services, and promotional materials
  • To personalize your experience and deliver content relevant to your interests
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests.

5. Data Security

We use technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. But no method of transmission over the Internet or electronic storage is 100% secure. We can't guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal data
  • The right to rectify inaccurate or incomplete information
  • The right to request deletion of your personal data
  • The right to object to or restrict processing of your personal data
  • The right to data portability
  • The right to withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to facilities located outside your jurisdiction.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@tathor.com or through our contact form.

Terms of Service

Last Updated: December 15, 2024

1. Agreement to Terms

By accessing or using Tathor's AI-powered business intelligence platform and services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Tathor provides an artificial intelligence-powered platform that enables users to extract, analyze, and present business information. Our Service includes automated data collection, business profile generation, website creation, and related AI-powered tools and features.

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit any malicious code, viruses, or harmful materials
  • Attempt to gain unauthorized access to any portion of the Service
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use the Service for any illegal or unauthorized purpose
  • Collect or harvest information about other users without their consent
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

5. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Tathor and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not modify, reproduce, distribute, create derivative works, publicly display, or commercially exploit any content from the Service without our express written permission.

6. User Content

You retain ownership of any content you submit, post, or display on or through the Service ("User Content"). By submitting User Content, you grant Tathor a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in connection with the Service.

7. Payment Terms

Certain features of the Service may require payment. By purchasing a subscription or making a payment, you agree to:

  • Pay all fees associated with your selected plan
  • Provide accurate billing information
  • Authorize us to charge your payment method for all applicable fees
  • Understand that fees are non-refundable except as required by law
  • Accept that subscription fees will automatically renew unless cancelled

8. Service Availability

We strive to maintain the availability of the Service but do not guarantee uninterrupted, secure, or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TATHOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

11. Indemnification

You agree to indemnify, defend, and hold harmless Tathor and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another party.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately, and we may delete your account and all associated data.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Tathor operates, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at legal@tathor.com.

Cookie Policy

Last Updated: December 15, 2024

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies allow websites to recognize your device and store some information about your preferences or past actions.

2. How We Use Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies help us improve your experience by:

  • Remembering your preferences and settings
  • Understanding how you use our Service
  • Providing personalized content and features
  • Analyzing Service performance and usage patterns
  • Enhancing security and preventing fraud

3. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the Service to function and cannot be switched off. They are usually set in response to actions made by you, such as setting privacy preferences or logging in.

Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Service. They help us understand which pages are most popular and how visitors move around the site.

Functionality Cookies: These cookies enable the Service to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Targeting Cookies: These cookies may be set through our Service by our advertising partners. They may be used to build a profile of your interests and show you relevant content on other sites.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements, and so on. These third parties may set cookies on your device when you use our Service.

5. Managing Cookies

You can decide whether to accept or reject cookies. Set your preferences in your browser settings. Most browsers let you control cookies through their settings. Limiting cookies may affect your ability to use certain features of our Service.

6. Cookie Retention

Different cookies have different retention periods. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. We retain cookies only for as long as necessary to fulfill the purposes outlined in this Cookie Policy.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies.

8. Contact Us

If you have any questions about our use of cookies, please contact us at privacy@tathor.com.

GDPR Compliance

Last Updated: December 15, 2024

1. Introduction

Tathor is committed to compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This document outlines our approach to GDPR compliance and your rights as a data subject under the regulation.

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your personal data for specific purposes
  • Contract: Where processing is necessary for the performance of a contract with you
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation
  • Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party

3. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

  • Right of Access: You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and access to that data
  • Right to Rectification: You have the right to have inaccurate personal data corrected and incomplete data completed
  • Right to Erasure: You have the right to request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: You have the right to request restriction of processing of your personal data
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller
  • Right to Object: You have the right to object to processing of your personal data under certain circumstances
  • Rights Related to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing

4. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our GDPR compliance. You can contact our DPO at dpo@tathor.com for any questions or concerns regarding data protection.

5. Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and, where feasible, within 72 hours of becoming aware of the breach.

6. International Data Transfers

When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your personal data in accordance with GDPR requirements.

7. Exercising Your Rights

To exercise any of your GDPR rights, please contact us at privacy@tathor.com. We will respond to your request within one month of receipt. If your request is complex or we receive multiple requests, we may extend this period by an additional two months, and we will inform you of any such extension.

8. Right to Lodge a Complaint

If you believe that our processing of your personal data violates GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement.

Compliance and Regulatory Information

Last Updated: December 15, 2024

1. Regulatory Compliance

Tathor is committed to maintaining the highest standards of regulatory compliance across all jurisdictions in which we operate. We continuously monitor and adapt to evolving legal and regulatory requirements to ensure our Service meets or exceeds applicable standards.

2. Data Protection Compliance

We comply with various data protection regulations, including:

  • General Data Protection Regulation (GDPR) in the European Union
  • California Consumer Privacy Act (CCPA) in California, United States
  • Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada
  • Other applicable data protection laws in jurisdictions where we operate

3. Industry Standards

Our Service adheres to industry best practices and standards, including:

  • ISO 27001 information security management standards
  • SOC 2 Type II compliance for security, availability, and confidentiality
  • OWASP security guidelines for web application security
  • Industry-specific compliance requirements where applicable

4. Security Measures

We implement comprehensive security measures to protect data and ensure compliance, including:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Incident response and breach notification procedures
  • Employee training on security and compliance

5. Third-Party Compliance

We work only with third-party service providers and partners who meet our compliance standards and have appropriate safeguards in place to protect data. All third-party relationships are governed by strict contractual obligations regarding data protection and security.

6. Compliance Monitoring

We regularly review and update our compliance practices to ensure ongoing adherence to applicable laws and regulations. Our compliance program includes regular risk assessments, policy updates, and employee training.

7. Reporting Compliance Issues

If you have concerns about our compliance practices or wish to report a potential compliance issue, please contact us at compliance@tathor.com. We take all compliance matters seriously and will investigate and address any reported issues promptly.

Data Processing Agreement

Last Updated: December 15, 2024

1. Scope and Purpose

This Data Processing Agreement governs the processing of personal data by Tathor in connection with the provision of our AI-powered business intelligence services. This agreement applies to all data processing activities conducted by Tathor on behalf of our users and in connection with our Service.

2. Data Processing Activities

In providing our Service, we process various types of data, including:

  • User account information and authentication data
  • Business information and data requested for analysis
  • Usage data and analytics information
  • Payment and billing information
  • Communication data and support interactions

3. Processing Purposes

We process data for the following purposes:

  • Providing and maintaining the Service
  • Processing business intelligence requests and generating reports
  • Improving and optimizing Service performance
  • Ensuring security and preventing fraud
  • Complying with legal obligations
  • Communicating with users about the Service

4. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Pseudonymization and encryption of personal data
  • Ensuring ongoing confidentiality, integrity, availability, and resilience of processing systems
  • Ability to restore availability and access to personal data in a timely manner
  • Regular testing, assessing, and evaluating the effectiveness of security measures

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

6. Data Subject Rights

We facilitate the exercise of data subject rights, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. Requests to exercise these rights should be submitted to privacy@tathor.com.

7. Sub-Processors

We may engage sub-processors to assist in providing the Service. All sub-processors are subject to contractual obligations that provide the same level of data protection as required under this agreement. We maintain a list of sub-processors and will notify users of any material changes.

8. International Transfers

Where we transfer personal data outside the European Economic Area or other jurisdictions with data protection laws, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other approved transfer mechanisms.

9. Breach Notification

In the event of a personal data breach, we will notify affected users and relevant supervisory authorities without undue delay and in accordance with applicable data protection laws.

10. Audit Rights

We provide reasonable assistance and information necessary for users to demonstrate compliance with data protection obligations, subject to appropriate confidentiality and security measures.

Acceptable Use Policy

Last Updated: December 15, 2024

1. Purpose

This Acceptable Use Policy ("Policy") sets forth the terms and conditions for acceptable use of Tathor's Service. By using our Service, you agree to comply with this Policy. Violation of this Policy may result in suspension or termination of your account.

2. Prohibited Activities

You agree not to use the Service to:

  • Violate any applicable local, state, national, or international law or regulation
  • Infringe upon the intellectual property rights, privacy rights, or other rights of any third party
  • Transmit, upload, or distribute any malicious code, viruses, worms, trojan horses, or other harmful or destructive code
  • Attempt to gain unauthorized access to any portion of the Service, other accounts, computer systems, or networks
  • Interfere with or disrupt the Service, servers, or networks connected to the Service
  • Use the Service to harass, abuse, threaten, or harm any individual or group
  • Collect or harvest information about other users without their express consent
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity
  • Use automated systems, bots, or scripts to access or interact with the Service without authorization
  • Engage in any activity that could overload, damage, or impair the Service or interfere with other users' access

3. Content Restrictions

You agree not to submit, upload, or transmit any content that:

  • Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
  • Violates any third party's intellectual property rights, privacy rights, or other rights
  • Contains false or misleading information
  • Contains spam, unsolicited commercial communications, or chain letters
  • Contains personal information of others without their consent

4. Commercial Use

You can use the Service for commercial purposes based on your subscription plan. But you may not:

  • Resell, sublicense, or redistribute the Service or any portion thereof without our express written permission
  • Use the Service to compete with Tathor or create a similar service
  • Use the Service in a manner that violates the terms of your subscription plan

5. System and Network Security

You agree not to:

  • Attempt to breach or circumvent any security measures
  • Probe, scan, or test the vulnerability of the Service or any network connected to the Service
  • Interfere with or disrupt the integrity or performance of the Service
  • Use any device, software, or routine to interfere with the proper working of the Service

6. Enforcement

We reserve the right to investigate violations of this Policy and may take appropriate action, including but not limited to:

  • Issuing warnings
  • Suspending or terminating your account
  • Removing or disabling access to content
  • Reporting violations to law enforcement authorities
  • Pursuing legal action

7. Reporting Violations

If you become aware of any violation of this Policy, please report it to us immediately at abuse@tathor.com. We will investigate all reported violations and take appropriate action.

8. Changes to Policy

We reserve the right to modify this Policy at any time. We will notify users of material changes by posting the updated Policy on our website and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Policy.

9. Contact Information

If you have questions about this Acceptable Use Policy, please contact us at legal@tathor.com.